What to do in an Emergency?

  • Contact the emergency number​ 10111
  • Try to remain calm​
  • Identify the emergency ie;  motor accident, building fire, heart attack etc
  • Give your name and contact details- Speak slowly and clearly
  • State the nature of the incident ,try and give as much detail as possible
  • Provide the physical address and nearest corner or landmark
  • Remain on the line as long as possible to answer the operator’s questions

 

City of Joburg 24 hour hotline

011 37 5 5 911

 A 24-hour emergency services relating to all-life threatening situations, including ambulances, fire engines and metro police.

Public Emergency services

  • Community Aids Information and Support Centre – ​011 725 6710/21
  • Metro hotline – 0860 562 874​
  • Metro Communications – ​011 407 6111
  • 24-hour helpline – 011 688 1400

WATER

  • Email: customerservice@jwater.co.za
  • Web site: www.johannesburgwater.co.za​​​
  • 24-hour helpline: 011 688 1400

GAS

  • Report gas leaks and faults- ​011 726 3138
  • ​After hours- ​011 726 4702

REPORT CRIME

  • Report a crime  086001-0111
  • Report unfair conduct by a government official 080011-2040
  • Report corruption in or out of government 080060-0933
  • Report unfair conduct by police (012) 320-0431
  • HIV/Aids support 080001-2322
  • Joburg Anti-Corruption Unit 0800 002587 (toll free)​
     

EMERGENCY SERVICES FIRE & AMBULANCE

  • Roodepoort  – 011 375 5911
  • Ambulance and fire headquarters  – 011 472 1599 /011 403 4227  / 2346

POLICE

  • Police Emergency Services (Flying Squad)                                      10111, 011 986 9000/ 9151
  • ​Serious and Violent Crime (Murder and Robbery)                         011 986 9000
  • ​Family Violence, Child Protection and Sexual Offense Unit         011 982 7774
  • Public Order Police                                                                               011 986 9000
  • Crime Intelligence Unit                                                                       ​ 011 932 0040
  • ​Fraud Unit                                                                                             ​ 011 986 9498
  • Criminal Record Centre                                                                      011 986 9000
  • SANAB                                                                                                    ​ 011 932 0040
  • Vehicle Identification Unit                                                                 ​ 011 986 9000
  • ​Dog Unit                                                                                                 011 986 9000
  • Greater Soweto Crime Prevention Unit                                           011 982 1008/ 9

 

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.