011 472 7707 | www.westviewclinic.co.za
Westview Clinic is different from other substance abuse rehabilitation centres in a number of ways. We believe that each patient’s needs are unique.
For this reason, we take the time and trouble to personalize each patient’s (medical and therapeutic programme) to his or her specific needs.
We measure or success of our programme not on the number of beds we fill but by the level of personal growth- as judged by tangible increases in work and personal capacity- achieved by each patient. We keep our intake small (18 beds) so we can give our full attention to every patient.
We focus on rebuilding not just the patient’s life but also those of the people closest to him or her.In other words, we have a unique touch- because we treat every part of the patient’s life, from the physical and emotional to the social as a continuum. We do this with compassion.
Westview Clinic started out in 1970 in a caravan in Horizon, Roodepoort, handing out information pamphlets to the publics and offering out-patient care. Increasing demand for in general and for in-patient facilities in particular necessitated the move and the best available building was a converted police station in the Roodepoort CBD. The Clinic then became known as Sanca West Rand Clinic.
While the converted police station in the Roodepoort CBD provided adequate space, the environs did not do justice to the services we delivered- and we began to put plans in place for owning our own facility in a more attractive location that would help patients feel more upbeat.
In the interim, the Clinic was moved to the Fauchard Medical Centre.
Our plans came to fruition seven years ago, when we were able to buy the office building, 9 Madeline Street, Florida. We converted it into a modern, airy 18-bed Clinic. Then we aquired the residential property next door, 7 Madeline Street- providing the Clinic with a pleasant garden, swimming pool, trampoline and a lapa with braai facilities.
Many addicts lose their sense of self worth and self esteem. Restoring an addicts’ dignity is, therefore an essential part of their treatment. Which is why, at Westview Clinic we believe in keeping our equipment, accommodation and other facilities as attractive, comfortable and welcoming as possible.
Once we achieved our goal of owning our own facility, we felt the time was right to begin operating independently from the umbrella organization, Sanca National Directorate. We celebrated the official renaming of the facility from Sanca West Rand to Westview Clinic on 17 July 2009. At the time, we changed our slogan to “The unique touch”.
Our formal credentials have not changed. We are still registered as a Non Profit Organization and an Alcohol and Drug Rehabilitation Clinic. In 2008 the Department of Social Development conducted a Quality Assurance Assessment at the Clinic. The Clinic was rated as a best practice model operating in compliance with Government’s minimum norms and standards for in-patient/ out-patient facilities.
Westview Clinic is given direction by a management board that meets every second month. Its members are drawn from the surrounding communities on the West Rand and reflect the demographic profile of these communities.
Operationally, Westview Clinic is run by a Directorate comprised of the director, assistant director (responsible for community outreach and development programmes), unit manager (responsible for the in-patient clinic), senior therapist (responsible for the therapeutic programmes) and a customer care manager (responsible for admissions and the patient’s overall well being).
The Directorate meets every second week, all senior staff meet with their own staff members once a week and the Directorate meets with all employees once a month.
Tel: 011 472 7707
Fax: 011 472 7744
PO Box 23155, Helderkruin, 1733
9 Madeline Street, Florida, 1710